Case study · Pilot
Lighting: the exact reference in seconds
An LED lighting distributor in the Madrid region. The search tool is in a one-month pilot with a small group of staff.
The challenge
When a customer asked for "a recessed 3000K downlight for a bathroom", the sales rep had to search by hand through around ten PDF catalogues, each with its own codes and language.
What we've built
- The sales rep describes what the customer needs in their own words, or pastes an incomplete code
- Our own search engine shortlists the pages and the AI reads only those, so each query costs very little
- It returns cards with the reference, its specs and the catalogue page, plus an A4 PDF data sheet
- It drafts replies to enquiry emails; a person reviews them before sending
- Daily and monthly AI spending caps so costs never spiral